The best Customer Service!
I normally do not upgrade from free theme to paid theme, but after contacting them, I felt listened and helped. So, I bought the theme and the team was super helpful and accomodate the theme to my needs. They built a child theme just for me. I have never had a better experience, and I built websites for living. I will always purchase my themes through them. It is worth the money for the amount of support and the theme you get.