Hi Charlie, they will not reply to you and I still have not received any help. They have not updated JQuery.In one of hte latest updates of WordPress it changed but evisionthemes have no made any updates or nothing in a very long time. Demand a refund, unfortunately I paid using my creditcard directly so I cannot do that 🙁 I go at tip to either install an older version of WordPress or try this plugin the Enable jQuery Migrate Helper. It helps with the menu but it is only for ashort time use. I will have to remove the theme as I cannot fix this jquery stuff myself 🙁
