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The support does not exist is my experience. In case you get a reply that is all you get, no fix, no update, no nothing.
Hi Charly and thanks for trying to help, the problem is we have a multisite installation and I use the same function of the plugin I wrote to you about earlier and it is the same version you wrote about now so the menues do work but it gives errors due to the fact that the JQuery is outdated and should not be used.
I got this solution from a supportive WordPressperson but it should only be used temporarily. Another solution is to revert back to an earlier version of the WordPress where the JQuery is working with the 1,12,4.
Charlie I am using that already, that is why I told you about it. The problem is I keep getting errors on my WordPress as the older version is insecure.
You replied with the info I already gave the other person with this problem. It is not a good solution as it results in errors other places. Not only a late reply but you or whoever is in ownership have been using twitter and other social media but not even bothered in replying here or elswhere I asked about replies concerning this matter.
Hi Charlie, they will not reply to you and I still have not received any help. They have not updated JQuery.In one of hte latest updates of WordPress it changed but evisionthemes have no made any updates or nothing in a very long time. Demand a refund, unfortunately I paid using my creditcard directly so I cannot do that 🙁 I go at tip to either install an older version of WordPress or try this plugin the Enable jQuery Migrate Helper. It helps with the menu but it is only for ashort time use. I will have to remove the theme as I cannot fix this jquery stuff myself 🙁
